Payment & Shipping Options

We accept VISA, MasterCard, AMEX, company cheque, PayPal, Wire Transfer, and Interac Email Transfer (Canadian clients only for this option).

Sticky Business Inc. requires each custom order to be paid in full prior to printing the order. All stock products must also be paid in full before shipping.

Net 30 credit terms may be offered to customers placing at least 5 orders or $5000 within a 12-month period. However, all orders exceeding $2500 require a 50% deposit.

All pricing displayed on our website is in US Funds. Canadian pricing for our Anniversary Seals can be found at www.LabelPrint.ca. 

Sales Tax

Sticky Business does NOT charge any taxes on orders shipped outside of Canada. All orders shipped within Canada are subject to the Canadian taxes associated with the shipping address. Sticky Business is based in British Columbia and registered to collect PST on orders shipping within the province, unless you have an applicable PST exemption number, or a General Exemption form.

Shipping Options

Our standard shipping method for both custom and stock products is UPS ground, however Expedited and Express services are also available. If you have your own courier account with UPS, FedEx, or Purolator we are happy to utilize that for shipping (please note a $4.50 handling fee will apply). For those with destinations in rural Canada, we can also ship via Canada Post.

Landing Fees

Our products are CUSMA / UMSCA compliant, so the recent tariffs imposed by the United States do not apply to our shipments. Our American clientele can order from us without worrying about having to pay an additional 35% on the goods.

Our products also do not incur duties & taxes when shipped to the United States. With the recent lifting of De Minimus, all shipments entering the United States will incur, at minimum, brokerage fees. Any orders shipping from our Canadian head office to a United States address will have an "UPS Brokerage" line item on their invoice; the amount of which will depend on the value of the goods being shipped. Shipments valued at $1 - $200 USD will incur a $10 brokerage charge. Shipments valued at $201 - $800 USD will have a $20 brokerage fee, and shipments worth over $800 USD will have a $30.50 brokerage fee. This brokerage fee is in addition to shipping charges, and is not a fee rooted in Sticky Business. It is a fee UPS charges specifically to handle shipments crossing the border into the United States that require customs clearance, which now applies to all packages. Our goal here is to provide a hassle-free experience, so we collect the fee during invoicing, and instruct UPS to bill the brokerage to us. This allows United States recipients to receive their package without being unnecessarily held up because of unpaid brokerage fees. Less roadblocks, less fuss.

Those with shipping address' in Canada do not need to worry about any sort of brokerage. For those outside of North America, the receiver would be responsible for any additional landing fees incurred by their shipping destination, as these fees can vary greatly around the world.